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User research is the process of gathering data about users and their behaviors in order to inform product design and development. It is important because it helps to ensure that products are designed with the user in mind, making them more effective and user-friendly.
Learning user research skills can help to improve product design and development, as well as provide insights into user behavior and preferences. It can also help to identify potential areas of improvement and inform decisions about product features and functionality.
User research is used in a variety of jobs, including product design, user experience design, software development, and marketing. It is also used in research and development, as well as in customer service and support.